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BUSINESS TECHNOLOGY

Enable effective everyday use

Help people build the knowledge and confidence to use technology correctly in their everyday work. Involve employees who will use the system, explain the reason for the change, and show how it supports their responsibilities.

Provide practical training using real tasks, straightforward instructions they can refer to later, and time to practice. Assign someone to oversee the system and make it clear where users can get help.

Introduce changes in manageable stages, listen to difficulties, and adjust processes or training when needed. Check that employees can complete their work successfully and that new team members receive the same guidance.