Protect safety and continuity

Identify the risks that could harm people or interrupt essential work, and put practical precautions in place. Establish safe working methods, provide relevant training, maintain equipment and facilities, and meet the operating requirements that apply to your business.

Consider what would happen if a key employee were absent, a supplier failed, equipment broke down, or important systems became unavailable. Decide who would respond, how people would be protected, which activities would take priority, and how customers would be informed.

Arrange suitable backup options and recovery steps, then check periodically that they remain workable. Keep these preparations proportionate to the business’s needs and resources.